Blog
Getting the Message
October 10, 2017
Our message of creating social access through excellent customer service for people with disabilities is beginning to be heard. We’re proud to find ourselves alongside industry thought leaders like Marriott’s Apoorva Gandhi and Suzanne Markham Vagnera of Boston University’s School of Hospitality Administration in this on-the-mark article Deanna Ting in Skft’s magazine, which was produced for its recent Global Forum: https://skift.com/2017/10/09/hotels-try-to-soothe-guest-concerns-in-an-age-of-permanxiety/