Slatin Group: Elements of Service

A flexible, modular training program

For businesses and organizations seeking to improve their interactions and communication with special-needs clients

Slatin Group Expands NYC Footprint with Select Service Focused Disability Training for Four Manhattan Marriott Hotels
Ownership Recognizes Import and Value of Dedicated Effort to Serve Large Market Sector

August 19, 2014

New York—August 19, 2014—People with disabilities in the U.S. wield a surprising $200-plus billion in discretionary income. Vision, hearing and mobility-impaired consumers want access to mean more than the basics of compliance, and are especially loyal to those who can answer that challenge. Recognizing the particular needs of disability service training for the select service hospitality sector, Slatin Group prepared and conducted two days of workshops focused on serving guests with disabilities at four Marriott select service hotels in New York.

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Peter Slatin and his associates conducted a series of informative and enlightening workshops for the majority of our colleagues at the Intercontinental New York Times Square Hotel. The Slatin Group provided our staff with invaluable guidelines and strategies to utilize when assisting our guests with disabilities. The feedback regarding these workshops was extremely positive with many colleagues mentioning that this information was important in their personal lives also. Since the workshops were held, our colleagues have been more comfortable and knowledgeable when serving our guests with disabilities. Thank you Slatin Group.

— Lou Ann Pavelin, Director of Training
InterContinental New York Times Square

Slatin Group provided us with invaluable consulting services due to their top-notch expertise in accessibility issues and the hospitality industry. I recommend the Slatin Group without hesitation.

— Joan O’Keefe, Executive Director
Southeast Alaska Independent Living

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