Slatin Group: Elements of Service

A flexible, modular training program

For businesses and organizations seeking to provide exceptional service to clients with disabilities

Peter Slatin Presents at NYC & Co. “Americans with Disabilities Act: Going Beyond Compliance to Customer”

July 30, 2015

Peter Slatin presents at Grand Ballroom of the Roosevelt Hotel as part of NYC Talks

As part of the month-long city-wide celebration of the 25th anniversary of the Americans with Disabilities Act, we spoke last week to a packed house in the Grand Ballroom of the Roosevelt Hotel alongside Clio King, Deputy Commissioner and General Counsel for the Mayor’s Office for People with Disabilities.

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Peter Slatin and his associates conducted a series of informative and enlightening workshops for the majority of our colleagues at the Intercontinental New York Times Square Hotel. The Slatin Group provided our staff with invaluable guidelines and strategies to utilize when assisting our guests with disabilities. The feedback regarding these workshops was extremely positive with many colleagues mentioning that this information was important in their personal lives also. Since the workshops were held, our colleagues have been more comfortable and knowledgeable when serving our guests with disabilities. Thank you Slatin Group.

— Lou Ann Pavelin, Director of Training
InterContinental New York Times Square

Slatin Group provided us with invaluable consulting services due to their top-notch expertise in accessibility issues and the hospitality industry. I recommend the Slatin Group without hesitation.

— Joan O’Keefe, Executive Director
Southeast Alaska Independent Living

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