Slatin Group: Elements of Service

Elements of Service is a flexible, modular training program

For businesses and organizations seeking to provide exceptional service to clients with disabilities

Virgin Hotel San Francisco Brings in Slatin group

January 21, 2019

Days ahead of opening its new-build hotel in San Francisco and in keeping with its commitment to providing excellent service to guests with disabilities, Virgin Hotels invited Slatin Group for hold two days of Elements of Service training for the managers and line staff that it has brought on board in preparation for the launch. Virgin Hotel San Francisco is the long-awaited second property in the brand’s roll-out. ... read more

Peter Slatin and his associates conducted a series of informative and enlightening workshops for the majority of our colleagues at the Intercontinental New York Times Square Hotel. The Slatin Group provided our staff with invaluable guidelines and strategies to utilize when assisting our guests with disabilities. The feedback regarding these workshops was extremely positive with many colleagues mentioning that this information was important in their personal lives also. Since the workshops were held, our colleagues have been more comfortable and knowledgeable when serving our guests with disabilities. Thank you Slatin Group.

— Lou Ann Pavelin, Director of Training
InterContinental New York Times Square

Slatin Group provided us with invaluable consulting services due to their top-notch expertise in accessibility issues and the hospitality industry. I recommend the Slatin Group without hesitation.

— Joan O’Keefe, Executive Director
Southeast Alaska Independent Living

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