Elements of Service is a flexible, modular training program

NYC & Company Talks: ADA 31

Coming Wednesday, August 11, 2021 / 10–11:00am ET — our 4th  NYC & Company Talks panel: “ADA 31 Celebrate. Learn. Share.” We’ll be streaming live from Contento, the hot new fully accessible restaurant in East Harlem. The panel includes Contento co-founder and Master Sommelier Yannick Benjamin and MOPD Commissioner Victor Calise, along with Accessible Travel NYC Founder (and Slatin Group friend) Lakshmee Lachhman. Register now to celebrate  accessible favorites, learn what lies ahead and share great stories.

Quotes from clients:

Our leadership team benefited from the Slatin Group’s focused training on delivering excellent service to our guests with disabilities. Their Elements of Service program has enabled us to move beyond the basics of ADA compliance and has enhanced our ability to create a truly welcoming environment that supports our ambassadors and reassures our guests.

—Marie-Paule Nowlis, Hotel Manager
Sofitel New York

Peter Slatin and his associates conducted a series of informative and enlightening workshops for the majority of our colleagues at the Intercontinental New York Times Square Hotel. The Slatin Group provided our staff with invaluable guidelines and strategies to utilize when assisting our guests with disabilities. The feedback regarding these workshops was extremely positive with many colleagues mentioning that this information was important in their personal lives also. Since the workshops were held, our colleagues have been more comfortable and knowledgeable when serving our guests with disabilities. Thank you Slatin Group.

— Lou Ann Pavelin, Director of Training
InterContinental New York Times Square

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