Bringing the Elements of Service Message to Miami
June 13, 2017
We’ve been invited to present to hoteliers and HR professionals on June 20th in Miami, courtesy of the Greater Miami and the Beaches Hotel Association (GMBHA). Along with our friend Clio Knowles from Virgin Hotels, (now hiring for the opening of the San Francisco Virgin later this year.), we’ll be joined by HR executives from SBE, the W South Beach and other area properties and companies. Our panel will explore the challenge of creating social access in the South Florida hospitality environment for visitors with disabilities, and the great opportunity presented by meeting the needs of this underserved and increasingly mobile guest population.