Elements of Service and Slatin Media Group Featured in Resy
July 27, 2021
Peter Slatin is a regular at Smoke Jazz and Supper Club, a moody haven for world-class jazz performances in New York’s Upper West Side. In addition to the velvety tunes, Slatin appreciates that the staff treat him with respect and know better than to pull him across the room upon entrance. As a person whose vision has deteriorated over the years and is now blind, Slatin’s experiences with the service industry have ranged from mildly uncomfortable to blatantly dangerous.